Best Price Guarantee

At Bioethanol-Fireplace.co.uk we are confident that we offer the best prices on our products. If you find the same fireplace or product at a lower price with another retailer, we will match it.

How to claim your price match
Simply contact us via live chat or email at info@bioethanol-fireplace.co.uk with a direct link to the product on the competing retailer's website, where the lower price is clearly shown.

Conditions

• The offer must be like-for-like, including delivery, accessories and any included extras.
• The lower price must be publicly visible on the competing retailer's website at the time of your request.
• The product must be available and in stock at the competing retailer, ready for delivery.
• The competing retailer must be able to deliver the product to your location.
• The product must not be part of a clearance or discontinuation sale.
• The price guarantee does not apply to bioethanol fuel.